Shipping policy
Last Updated: October 2025
At Bastet, we are committed to preparing and delivering your orders quickly and efficiently to ensure a smooth and satisfying shopping experience.
Our logistics partner Bosta handles all deliveries across Egypt with professionalism and reliability.
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Order Processing
Orders are prepared every day of the week, including Fridays and public holidays.
Orders confirmed before 3:00 PM are shipped the same day.
Orders confirmed after 3:00 PM are shipped the following day.
Once your order is confirmed, you will receive a notification via email and WhatsApp containing all order details and tracking information.
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Delivery Time
Within Egypt:
Orders are usually delivered within 24 hours in major cities (Cairo, Giza, Alexandria).
Deliveries to other governorates typically take 1–3 business days.
Bosta does not deliver on Fridays, so deliveries scheduled for that day will be completed the following day.
International delivery (if available): estimated 7–14 business days depending on the destination.
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Shipping Fees
Shipping costs are automatically calculated at checkout based on your location and order size.
Bastet occasionally offers free shipping promotions, announced on our website and social media pages.
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Order Tracking
Once your order is shipped, you will receive a message via email and WhatsApp with your tracking number.
You can track your shipment through Bosta’s tracking system or directly from your order page on the Bastet website.
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Possible Delays
We always strive to deliver your orders on time.
However, minor delays may occur due to weather conditions, peak seasons, or unforeseen circumstances beyond our control.
In such cases, our support team will contact you via WhatsApp to keep you updated.
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Contact Us
Bastet.support@gmail.com
📞 01020866988
💬 WhatsApp: You will be contacted automatically by our bot after your order is confirmed.
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